South Mountain University is committed to helping resolve complaints, students with complaints or concerns are encouraged to first utilize the internal complaint or review policies. Most concerns can be resolved internally before contacting external state resources.

Students are encouraged to first speak with their faculty members concerning academic issues. If an issue cannot be resolved at that level, a student may contact the academic department head for information on how to proceed.

If the issue involves a dispute concerning a grade received in an undergraduate course, check the grade appeal policy. For matters involving allegations of academic integrity, check the relevant policies with the Dean of Students office.

Please contact us at info@smu-online.net for any complaints, disputes, or policies.

For Results, Certificates, or any other documents, contact us at certificates@smu-online.net

For verifying Student Records or Confirmations, contact us at studentrecords@smu-online.net

Address: 3157 E. Elwood St, Phoenix, Arizona, United States 85034

Phone: 480-485-7440